Division of Information Technology

UNC Pembroke’s IT services are here to support students, faculty and staff. Stay connected with reliable internet, email and collaboration tools. Access Canvas and other academic resources with ease. Need help? The IT Help Desk and Service Management Portal are ready to assist.

Get IT Help Now

UNCP’s Division of Information Technology (DoIT) offers fast, reliable support to keep you connected and productive. Choose the DoIT service that fits your needs.
UNCP DoIt Help Desk

Help Desk

The DoIT Help Desk is here to assist with technology issues and communication needs. From classroom emergencies to remote support, we’ve got you covered. Contact us by phone or email, or stop into our office for quick solutions, IT services and updates.
girl on laptop at home

DoIT Service Request Portal

The DoIT Service Portal makes IT support easy. Submit requests, report issues, check updates or find solutions in the Knowledge Center. Share details like screenshots to help DoIT resolve your issues faster. Open to all faculty, staff and students, the portal streamlines getting the help you need.

Reliable Internet
Anywhere On Campus

Whether you're a student, faculty member, staff or visitor, staying connected is simple. Our campus-wide internet access keeps you online and ready to focus on what matters.

 

Internet & Network Access

hackathon UNC Pembroke students on laptops

Access Your Email

Stay connected by accessing your email as a student, faculty member, staff or alumni. Learn how to set up BraveMail on your mobile device for access anytime, anywhere.

Setting Up BraveMail
Email

Get Help with Canvas

Find support for students and faculty for using Canvas, including training and live chat options.
Canvas Help
Live Chat
technology background

The Right Tech
Computer Recs

Get the right technology to succeed in your courses. Find the minimum specs for student computers and make sure your device is ready for all your academic needs.

Computer Recommendations

 

For Faculty & Staff

DoIt employee helping faculty UNCP

Collaboration Tools

Find tools to help you collaborate with other faculty and staff and make it easy to share ideas and information.

laptop

SysNews Dashboard

Stay updated with news on UNCP systems and applications. Subscribe for email notifications by completing the “Subscribe to SysNews” form at the bottom of the page.
girl on laptop UNC Pembroke

Other Resources

Use these resources to manage your technology and find more UNCP IT services:

Division of IT Staff

headshot of Dawn Albrecht

Dawn Albrecht

Applications Database Administrator


910.521.6503
headshot of Katina Blue

Katina Blue

Associate Vice Chancellor Information Resources/Chief Information Officer


910.775.4888
All DoIT Staff

Contact Us

If you have questions, reach out to us. 

Division of Information Technology
1 University Drive
P.O. Box 1510
Pembroke, NC 28372-1510 

Phone: 910.521.6260
Fax: 910.775.4337
Email: helpdesk@uncp.edu
Email Us
Oxendine building UNCP