Make a Payment

UNCP’s preferred payment method ePay,, allows you to pay your bills online with a check. Funds are electronically withdrawn from your checking or savings accounts* with no fee, and payments are immediately posted to your account.

(*Please check with your bank to verify that you can pay with a checking or savings account)

 You may also pay with a credit/debit card using ePay. PayPal charges a 2.95% non-refundable service fee on all debit/credit card payments. 

Pay Your Bills Online

Follow these steps to pay bills online:

1. Log in to BraveWeb  using your Braves ID and password.
2. View your “Student Homepage”
3. Search for “BraveWeb Links” at the top of the BraveWeb page and select “Online Account Center.”
4. Click “Online Account Center” to open your account options.
   1. My Account: View itemized account activity, account statements (issued on Tuesdays), payment history and consents/agreements.
   2. Make Payment: You'll be directed to a secure payment site. Make sure to disable popup blockers.
5. Choose how to pay:
6. Select “Current Account Balance” or “Pay by Term” or enter a specific amount in the box. Click “Continue.”
7. Confirm and pay:
8. Choose your payment method and verify the payment amount. Click “Continue” to complete the process.

If You Are Using an Electronic Check (checking or savings)

Do not enter your debit card information when paying with an electronic check. You must use your routing and bank account numbers. A bank's routing number is the first set of nine digits in the bottom left corner of a check. You will be transferred to a secure payment site (PayPal) where you can complete the payment process.

1. Review your payment information and select the “Confirm” button to complete your transaction.
2. View and print your payment confirmation
3. Review your emailed confirmation of your payment

If You Are Using Debit/Credit Cards

You will be transferred to a secure payment site PayPal) where you can complete the payment process.

1. Review your payment information and select the “Confirm” button to complete your transaction.
2. View and print your payment confirmation
3. Review your emailed confirmation of your payment

*Some savings accounts do not allow this type of transaction. If you need clarification, please contact your bank.

Parent/Guardian/Authorized Use ePay Access

Follow these steps to authorize the Cashier's Office to discuss confidential account information with a parent or guardian. The student account/cashier office can only discuss the student account with the student and Authorized User, per the Family Education Rights and Privacy Act (FERPA).

1. Log in to BraveWeb using your Braves ID and password.
2. View your “Student Homepage.”
3. Search for “BraveWeb Links” at the top of the BraveWeb page and select “Online Account Center.”
4. Click the “Online Account Center” link.
5. Under “My Profile Setup,” click “Authorized User.”
6. Here is where you can give others (parents, employers, etc.) the ability to access your account information. In compliance with the FERPA, your student financial records may not be shared with a third party without your written consent. Adding an authorized user is your written consent for an individual to view your account information and make payments on your behalf. Please note that authorized users cannot access your stored payment methods, academic records or other personal information.
7. Enter the Email address of the authorized user.
8. An Agreement to Add an Authorized User will appear. Please read the agreement and click on “I Agree.”
9. Once this is finalized, the authorized user should receive an email with instructions on how to set up their account.
10. Students can choose to add, edit or revoke Authorized Users as desired.
11. If an authorized user has set up a payment plan, if you revoke their rights, the payment plan will be discontinued and payment in full is expected.

Information For Authorized Users

1. You will receive two emails to the account the student set up. One will confirm you have been granted access, and one will have your email address and temporary password.
2. Within the email, you will have the following link: https://epay.uncp.edu/C20230_tsa/web/login.jsp
3. Change the temporary password on the website.:
4. This will grant you access to “Student Accounts / Billing / Payment,” which allows you to view and print current and past bills and view current changes.
5. The student can grant access to tax information to view and print the 1098 T form. The student must grant authorized user access to tax information.

How to grant access to authorized users:

1. Click "Authorized User."
2. Enter the email address of the authorized user.
3. Answer two yes or no access questions.
4. Click "Continue."
5. Authorized users will receive an email with a password. Authorized users must utilize the following link to log into the Online Account Center: https://epay.uncp.edu/C20230_tsa/web/index.jsp
6. Click "Agree."
7. Click "Continue."

ePay Troubleshooting Tips

If you are experiencing difficulties paying your bill through ePay, follow these steps to troubleshoot or call the Student Accounts Office for assistance.

1. ePay is designed to work with Internet Explorer 6.0 and higher (with 128-bit encryption). If you use an older browser, you may need to upgrade to use ePay. 
2. If your Internet service provider is AOL, you may need to open an additional browser session of ePay (this is because AOL's modified browser may not work correctly with some secure sites). To do this, access the Internet as you usually would. Once you are connected, launch an alternate browser such as Firefox, Chrome or Safari. If you do not have an alternate browser installed, you may need to download and install one.
3. Your user ID is your Unity ID, the username you use to login to a UNCP network. Ensure you only use your Unity ID and not your entire email address. You should omit @bravemail.uncp.edu in the user ID box.
4. For additional assistance, email student.accounts@uncp.edu with the following information:
5. operating system
6. browser version
7. Internet service provider
8. The exact error message you are receiving

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With a 529 College Savings Plan, the parent/student accesses funds and sends a check to the University. Parents and/or students must contact their 529 plan administrator and follow their procedures to process a withdrawal. All 529 plans have different forms and request other documents. Every state (including Washington, DC) offers a state section 529 plan. Please visit your 529 plan's website to see what information is required to support a withdrawal request.

 If your plan requires a copy of your bill to prove qualified direct educational expenses, you may print your statement from your Online Accounting Center. 

 Instructions:

1. Contact your 529 provider(s) well before the due date to ensure the university receives payment by the deadline.
2. Decide where to send the tuition check. We recommend that 529 checks be sent directly to you. Once the check clears your account, you will remit payment via ePay service through Braveweb’s Online Account Center.

 Checks may be sent directly to the University. Checks should be made payable to the University of North Carolina at Pembroke. Reference the student's full name and nine-digit Student Banner ID number. Mail your check to:

University of North Carolina at Pembroke
University Cashier's Office
PO Box 1510
Pembroke, NC 28372

 View more details about 529 College Savings Plans at the Saving For College website.

Find additional information about the tax benefits of a 529 plan at www.irs.gov.

Have questions about your NC 529? Please contact the College Foundation of North Carolina at CFNC.org or their toll-free number at 1.800.600.3453.

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Any arrangement between an employee and an employer for tuition reimbursement is between those two parties. UNCP does not extend payment deadlines based on such arrangements. Tuition and fees are due before the beginning of each semester.

Further questions and concerns by emailing student.accounts@uncp.edu.

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Payments sent to the university must be in the United States dollar and to The University of North Carolina at Pembroke. This includes checks drawn on a U.S. bank, money order and cashier’s checks drawn from a U.S. bank. 

• Mail scholarship checks to:

University of North Carolina Pembroke
Office of Financial Aid
PO Box 1510
Pembroke NC 28372

• If you are shipping by UPS or FedEx, mail your package to:

University Receiving
Attention: Office of Financial Aid
University of North Carolina Pembroke
1 University Drive
Pembroke, NC 28372

 Please include your nine-digit Student ID (not your Social Security number) on your check or include the payment/remittance stub from the PDF copy of your billing statement.

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UNCP has partnered with Flywire to offer an innovative and streamlined way to make international tuition payments. Flywire's mission is to save international students and their families money that would otherwise be lost on bank fees and unfavorable foreign exchange rates. With Flywire, you are offered excellent foreign exchange rates, allowing you to pay in your home currency (in most cases) and save a significant amount of money compared to traditional banks.

 Flywire offers different payment options depending on which country you are paying from. If the credit/debit card option is available for your payment, Visa or MasterCard will be automatically displayed as payment options when you make a payment request on their website.

Instructions For International Students:

1. Log in to BraveWeb  using your Braves ID and password.
2. View your “Student Homepage.”
3. Search for “BraveWeb Links” at the top of the BraveWeb page and select Online Account Center.
4. Click the “Online Account Center” link.
5. Click “Online Account Center” to open your account options.
6. My Account: View itemized account activity, account statements (issued on Tuesdays), payment history and consents/agreements.
7. Make Payment: You'll be directed to a secure payment site. Make sure to disable popup blockers.
8. Choose how to pay:
9. Select “Current Account Balance” or “Pay by Term” or enter a specific amount in the box. Click "Continue."
10. Confirm and pay:
11. Choose your payment method and verify the payment amount. 
12. Select Transfer Mate as your payment method and continue to follow the on-screen instructions. 

For questions or support with TransferMate, you can visit https://transfermateeducation.com/en/contactus.aspx.

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UNCP sends electronic bills to all students every month. Once the bill is available online, an email notice will be sent to the student's and authorized user's email addresses, if applicable. Account balances are always available through the BraveWeb online account center.

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• Fall: Aug. 11, 2025
• Spring: Jan. 5, 2025

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UNCP is subject to the Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 3CFRFR Part 99). FERPA is a federal law that protects the privacy of student education records. This means that student billing balances, billing details and financial aid data cannot be given over the phone to anyone. This information will be available online or directly to the student with proper identification (picture ID). The student can add Authorized Users through their Online Account.

• FERPA Law: http://www2.ed.gov/policy/gen/reg/ferpa/index.html
• Overview: http://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html

Instructions to grant access to authorized users

1. Click "Authorized User."
2. Enter the email address of the authorized user.
3. Answer two yes or no access questions.
4. Click "Continue."
5. Authorized users will receive an email with a password. Authorized users must utilize the following link to log into the Online Account Center: https://epay.uncp.edu/C20230_tsa/web/index.jsp
6. Click "Agree."
7. Click "Continue."

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Payments may be made via cash, check, Visa, MasterCard, financial aid and outside sponsors. Your BraveWeb online account center will accept Visa, MasterCard and Electronic Check (ACH). Any overpayment created within a semester will be refunded to the student.

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Bring an authorization form from the sponsor stating what expenses and amount will be covered for that semester.

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UNCP understands that sometimes you need some help managing your tuition bill. We offer UNCP Tuition Payment Plan. Payment plans are convenient, manageable payment solutions that allow you to pay tuition in interest-free monthly installments rather than one lump sum. 

Tuition payment plans offer:

• More time to pay. Spread your tuition payments over several months.
• Interest savings. Use a payment plan to make interest-free monthly payments. You can also use a plan with traditional student loans and financial aid.
• Convenience. You can enroll in a plan, manage your account and make payments online 24 hours daily.

To Determine your monthly payment:

• Add total expenses for:
• Tuition
• Fees
• On-campus housing
• On-campus meal plan
• Books cannot be budgeted into payment plans.
• Minus any estimated aid
• Divide by number of monthly payments.

 

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Since you already have insurance coverage, complete the waiver online at www.bcbsnc.com/student  each fall and spring semester. 

Please print out and keep the confirmation number and email you receive for the student accounts office in case we need to contact the university's insurance provider on your behalf.

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Parking permits are required to park on campus. Permits must be paid at the Campus Police Office in the Business Services Building, behind the bookstore. You will need your vehicle registration/information and driver's license to complete the required registration form. Permits are valid for one year only from August to August of the following year.

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Contact your Financial Aid Counselor.

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Contact your Financial Aid Counselor.

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Refunds are processed in the student accounts office after the census date. The fastest way to receive your refund is to set up a direct deposit. A refund check will be mailed to your permanent mailing address if you do not set up direct deposit.

Steps to receive direct deposit refunds: 

1. You will sign into the BraveWeb account.
2. Click "Online Account Center."
3. Click "Electronic Refunds," which is located under my profile setup.
4. Click "Add."
5. Enter bank account information.
6. Click "Save."

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No.

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No. If you are not able to cash the check at your personal bank, Lumbee Bank will cash university checks with proper identification.

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We will mail refund checks to the payee’s permanent address on file in the Registrar’s Office.

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If you are no longer a registered student and would like to make a payment toward your bursar balance, follow this link: https://braveweb.uncp.edu/external/billpay.

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Account balances under $10.00 will be written off based on state policies. Otherwise, all accounts will go through the following procedure:

1-30 days past due:

• Mail the first past-due letter
• Electronic Bill
• Receive a promise to pay

31-60 days past due:

• Mail the second and final past-due letter
• Electronic Bill
• Refer to the Attorney General's Office

61 + days past due:

Complete the appropriate submittal forms and send them to the Attorney General's Office or the agency legal counsel. Refuse additional service to the delinquent debtor where this does not conflict with Federal and State laws. After 45 days from the date sent to the Attorney General's Office, a decision will be made on how to proceed with the account. Accounts may be assigned to a state-contracted collection agency. At least twice a month, a list will be submitted to the Department of Revenue for tax set-offs to satisfy the debt owed to the university.

You cannot enroll for the next term if you have an unpaid balance at UNCP. Current financial aid will not be used to pay prior semester balances.

For more information, please refer to the following:

• The North Carolina Department of Justice
• North Carolina Office of the State Controller 

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IRS Form 1098-T

The IRS Form 1098-T is provided, as required by the IRS, to provide information that may assist you in completing your tax return. The information on IRS Form 1098-T may differ from the amount you paid toward Qualified Tuition and Related Expenses. We strongly recommend seeking professional assistance when claiming an education tax credit. 

Regardless of the information provided on the 1098-T, if you claim an education tax credit, you should always keep documentation such as invoices and receipt of payment that supports any claimed tax credit, even if you report only what is on IRS Form 1098-T.

• The IRS Form 1098-T is an information form filed with the Internal Revenue Service.
• The IRS Form 1098-T that you receive reports amounts paid for qualified tuition and related expenses, as well as other related information
• You, or the person who may claim you as a dependent, may be able to claim an education tax credit on IRS Form 1040 for the qualified tuition and related expenses that were paid during the calendar year.
• All information that UNCP can or will provide you is either on the 1098-T form or is included on this webpage. We cannot discuss tax implications, how this form may relate to you or give tax advice. Please consult your tax preparer with all questions related to this document. Some helpful links to the IRS at the bottom of this page may provide more information on how Form 1098-T may affect you. As we cannot provide tax advice or the implications of the IRS Form 1098-T, we can only direct you or your tax preparer to this webpage to answer your questions.

Amounts Paid for Qualified Tuition and Related Expenses

Box 1 of IRS Form 1098-T reports the qualified tuition and related expenses paid during the calendar year. This is sometimes referred to as qualified education expenses, although the two are occasionally interchangeable. Consult a tax professional for an explanation. For purposes of IRS Form 1098-T, UNCP has determined, based on the interpretation of the limited IRS guidance provided, that the following charges are included or not in qualified tuition and related expenses. Please note that IRS Publication 970 states, "The amount on form 1098-T might differ from the amount you paid and are deemed to have paid." Further, IRS Form 8863 instructions state, "The amount of qualified Tuition and related expenses reported on Form 1098-T may not reflect the total amount of the qualified tuition and related expenses paid during the year for which you may claim the tax credit. You may include qualified tuition and related expenses not reported on IRS Form 1098-T when claiming one of the related credits if you can substantiate payment of these expenses."

Qualified Tuition and Related Expenses Included:

• Resident and Non-resident Tuition
• Program-specific charges (i.e., Tuition Differential for Masters Programs such as MBA, MS Accounting, MS Analytics, MHA)
• Required General Fees (Excludes Health Services Access Charge)
• Book Rental Fee (undergraduate)
• ASG Fee (Association of Student Government)
• Education & Technology Fee
• Safety & Security Fee
• Student Activity Fee (Summer charged separately, Fall/Spring included in General Fee - Both are included)

Charges not considered Qualified Tuition and Related expenses and therefore not included:

• Housing-related charges
• Dining, Meal Plans, Express Account Charges
• Insurance (such as BCBS Student Blue Medical Insurance & Intern Practicum Charge (liability insurance)
• Late Fees, Interest on Past Due Account
• Library Fines, Fees
• Orientation Fees
• Parking Permit or fines
• Health Services Access Fee
• Other Health Service charges
• Department fees for non-return or damage (i.e., Books not returned, equipment breakage)
• Wellness Service Fee

Note: The timing of each charge and payment/scholarship is important, depending on which year they are reported. Many students have charges from November to December. Because, in that tax year, many students had payments larger than the the QTRE, the Box 1 amount for the  Spring term may have been included in the previous year's 1098-T. Also, in many of those same circumstances, the student received scholarships and grants for the Spring that did not post until January. This may cause the this year's 1098-T to have zero in Box 1, but Box would be populated. Please consult a tax prepared regarding what this means to your tax situation.

Adjustments Made for a Prior Year

Box 4 of IRS Form 1098-T reports adjustments to qualified tuition and related expenses calculated in a prior year. The amount reported in Box 4 represents a reduced tuition billed during a previous calendar year. For example, if you were billed in November-December and later had a reduction in the QTRE charges in this tax year(i.e., withdrawal or courses dropped), Box 4 reports the decrease in billed tuition due to the withdrawal or drop. The amount reported in Box 4 reports the decrease in QTRE from the withdrawal or drop of courses that reduced the QTRE. The amount reported in Box 4 for adjustments to qualified tuition and related expenses may reduce any allowable education credit you may claim for the prior year. See your tax advisor and/or IRS Form 8863/IRS Publication 970 for more information. 

Note: It is possible for the other boxes to be empty and only have a number in Box 4. As stated above, a reduction in qualified tuition and related expenses was calculated on the previous year's 1098-T that was reduced after December 31, but had no other reportable activity for the previous calendar year. Please consult a tax advisor and/or IRS Form 8863 and IRS Publication 970 for assistance.

Scholarships and/or Grants

Box 5 of IRS Form 1098-T reports the total scholarships or grants administered or processed by the Office of Student Accounts and/or the Office of Student Financial Aid during the calendar year. 

Please note that the timing of each charge and scholarship is important, depending on which year they are reported. Many students have charges from November to December the previous tax year. Because many students had payments larger than their QTRE, the Box 1 amount for the Spring this term may have been included in the the previous year's 1098-T. Also, in many of those same circumstances, the student received scholarships and grants for Spring this year that did not post until January. This may cause this year's 1098-T to have zero in Box 1 but Box would be populated. Please consult a tax prepared regarding what this means to your tax situation. 

The amount reported in Box 5 does not include:

• Tuition waivers are provided during the calendar year.
• Student Loans
• Work Study
• Employment
• Scholarships, grants, reimbursements, or other types of sponsorships not administered by the Office of Student Accounts and/or the Office of Student Financial Aid.

Per IRS instruction, the amount of the Veterans Education Benefit received is included in Box 5.

CARES Act Higher Education Emergency Relief Funds (CARES HEERF)

Sections 3504, 18004, and 18008 of the Corona virus Aid, Relief, and Economic Security Act (CARES Act), enacted on March 27, 2020, allow higher education institutions to use certain funds allocated by the Department of Education to support students and higher education institutions with expenses and financial needs related to the corona virus (COVID-19) pandemic. Based on guidance provided by the Internal Revenue Service (IRS), we have not included any CARES HEERF Funds awarded to students in the 1098T. Other forms of emergency aid are required to be included in IRS Form 1098T.

Adjustments to Scholarships or Grants For a Prior Year

Box 6 of IRS Form 1098-T reports adjustments to scholarships or grants reported on a prior year Form 1098-T in Box 5. The amount reported in Box 6 represents reduced scholarships or grants reported for a previous calendar year. The amount reported in Box 6 for adjustments to scholarships or grants may affect the amount of the education credit you may claim for the prior year. See IRS Form 8863 for information on how to report these amounts.

Additional Information Reported

• Box 7 indicates, if checked, that Box 1 includes amounts for an academic period beginning in the next year. For example, this box will be marked if you registered and paid for the upcoming Spring Semester during November or December.
• Box 8 shows whether you are at least one-half of the normal full-time workload for at least one academic period during the calendar year. 
• Box 9 shows whether you are enrolled in a program leading to a graduate-level degree, certificate or other recognized education credential.

Special Note regarding Tuition/Fee Waivers: Please see the link below for additional information regarding the impact of Tuition and Fee Waivers on taxes: https://www.irs.gov/newsroom/tax-benefits-for-education-information-center

Additionally, the links below may clarify the instructions, purpose and applicability of the 1098-T for your tax situation. All information that UNCP can provide you is either on the 1098-T form or is included on this webpage. We cannot discuss tax implications, how this form may relate to you, or give tax advice. Please consult your tax preparer with all questions related to this document. Some helpful links to the IRS at the bottom of this page may provide more information on how Form 1098-T may affect you. Please seek guidance from a tax professional.

• https://www.irs.gov/individuals/students 
• https://www.irs.gov/taxtopics/tc421
• https://www.irs.gov/individuals/international-taxpayers/foreign-students-and-scholars 
• https://www.irs.gov/newsroom/tax-benefits-for-education-information-center 
• https://www.irs.gov/forms-pubs/about-publication-970

 

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