At UNC Pembroke, we are committed to providing equal access and inclusive support
for all members of our community. This resource hub is designed to help students,
parents, faculty, staff and campus visitors navigate the services and accommodations
offered through the Accessibility Resource Center.
Whether you're looking to connect with an ADA/504 Coordinator, learn how to access
accommodations or explore our policies and procedures, you'll find the tools and information
you need right here.
For Students
Accessibility Resource Center (ARC) offers exam accommodations for students with disabilities
such as extended time, alternative formats, and assistive technology depending on
the student’s disability. These accommodations are implemented to give students with
disabilities equal access to testing and accommodates for certain limitations related
to the student’s disability.
Testing outside the classroom or academic department is warranted only if circumstances
prevent the instructor from making localized arrangements or if student needs assistive
technology at ARC. Therefore, when testing accommodations or alternative testing
is needed, students are responsible for discussing this issue with the professor to
make the appropriate arrangements to have the exam administered. It is the responsibility
of the student to schedule exams with ARC at least one week prior to the exam date.
Failure to schedule an exam one week in advance may lead to ARC denying the requested
time and date for the exam. ARC will make every effort to accommodate students in
a timely and reasonable manner.
Standard testing procedures for ARC:
Students must fill out an exam proctoring authorization form in order to notify ARC
about their needs for alternative testing and accommodations.
This form must be completed, signed, and delivered to ARC by the student before exams
will be administered. The student’s name, exam date, time of the exam, and the course
name and number should be specified on the form. Instructor should indicate on the
form any materials that the student can use during the exam and any directions that
the student should be made aware of to take the exam.
Students should submit an exam authorization form to ARC at least one week prior to
the examination date and request professors to make arrangements to have the exam
sent to ARC.
Professors may arrange to have the exam sent to ARC by having the exam delivered to
ARC, emailing the exam as an attachment, faxing the exam, or having the student pick
up the exam in a sealed and signed envelope prior to testing.
ARC will proctor the examination on the date and time indicated on the authorization
form while providing the recommended accommodations needed by the student. With the
exception of evening classes, students should take the test the SAME TIME the class
regularly meets unless the instructor provides permission for an alternate time. ARC
is authorized to proctor the exam only during the time specified by the professor
on the testing authorization form.
The instructor should specify the date and time he or she will pick up the exam at ARC
on the exam authorization form. ARC staff will email the instructor if an exam is
not retrieved by the end of the semester in which it was taken. An exam left in ARC
after such notification will be filed in the respective student’s file.
Students who arrive at ARC late for an exam may have this time deducted from their
scheduled testing time, as in the case of classroom testing. If a student does not
come in to take a scheduled exam at ARC, the examination will be sent back to the
professor. Therefore, students must have the professor approve any change in time
of administration of exams before ARC will make an appointment to reschedule proctoring
the exam again.
Make an accommodation appointment with ARC the first week of class each semester by
calling 910.521.6695.
OR apply for services and wait to hear from the ARC office. You will either receive
a letter or a phone call from ARC.
In order to qualify as a student with a disability at the University of North Carolina
at Pembroke, an enrolled student (whether full-time, part-time or online) with a disability
or chronic medical condition should present documentation to the Accessibility Resource
Center. The documentation should contain information describing the student’s level
of functioning within the academic setting of the university.
The documentation should be conducted by a professional who is licensed or certified
in the area for which the diagnosis is made and who isnotrelated to the student. The report must be presented on practice letterhead and signed
by the professional.
Information for the Professional:
Although this is not intended to be a template, it is requested that the pertinent
information set out below be included in the report. Additional information needed
for persons with certain specific types of disability is listed in the next section.
Historyof personal, social, medical and education activities as it pertains to the cause
for evaluation
Diagnosticstatement identifying the disability(ICD-DSM classifications)
Description of the diagnosticmethodology used, including all data from appropriate instruments of evaluation.
Description oflimitationsas they relate to meeting the various demands of University life. The report should
contain a discussion and evidence of impact as it relates to academic achievement,
or lack of achievement. If known, indicate any prior use of academic accommodations
or services. If pertinent, information should also be included regarding the past
two or three years, explaining how and why the student’s academic performance has,
or has not, been affected by the disability.
Expectedprogression or stabilityof the disability or medical condition.
Medicationwhich mitigates impact and/or expected side effects
Anyco-morbidconditions. If multiple diagnoses are provided, indications of primary and secondary
conditions should be included as well as how each may affect learning.
Explanation of anydifferential or exclusionarydiagnosis
Anyrecommendationsor suggestions for accommodations should be directly linked to the impact of the disability
and associated issues (e.g. medication) and not simply to the diagnosis.
For Parents
Reactions When Students enter College
Most parents experience:
Adventurous feelings
Sense of loneliness
An openness to change
Independence
Depression
Adjustments, Concerns, and Transitions
Most parents are:
Having more free time
Responsible for fewer people at home
Re-establishing their own personal identity
Having separation anxiety from their student
Trying to fill a void
Relinquishing control
Adjusting to being left out of their student's daily activities and decisions
Understanding that their student will ascertain his/her independence
Realizing the student will be exploring new social and academic opportunities
Adjustment and Establishing New Relations
Most parents need to:
Encourage students to trust themselves by providing support and freedom
Promote students to establish new relationships and explore opportunities
Develop new interests of their own
Trust the student to function as a successful young adult
Guide rather than pressure their student
Allow for mistakes while understanding there will be ups and downs
Determine appropriate expectations and guidelines while being explicit
Offer advice when asked and listen
Support student's problem-solving skills rather than rushing to solve the problem
Realize the student's life is his/her own
Acknowledge and accept student's limits and strengths
Expect change
Occasionally visit and write
For commencement and special occasion accommodations, please contact ARC by calling
910.521.6695. or emailing arc@uncp.edu
For Faculty & Staff
This publication is available in alternative formats upon request. Please contact
the Accessibility Resource Center, Oxendine Administrative Building, Room 110, or call 910.521.6695.
For commencement and special occasion accommodations, please contact ARC by calling
910.521.6695. or emailing arc@uncp.edu
For Guests & Visitors
If you need an interpreter/transliterator for a UNCP sponsored activity, please contact
ARC by calling 910.521.6695. or emailing arc@uncp.edu at least 3 weeks in advance.
Accommodations for Commencement & Special Occasions
All faculty, staff, and graduating seniors who have personal accommodation needs or
needs for guests, must contact Accessibility Resource Center at least one week prior
to graduation. The University will continue to make a good-faith effort to arrange
accommodations for any requests made up until the day of the event.
Reserved Parking
A limited number of designated wheelchair accessible parking spaces will be available
during graduation. This area will be blocked off and reserved for cars displaying
their handicap placard. Transportation from the parking lots to the graduation site,
for those who are ambulatory, but can not walk long distances, will be provided. Courtesy
golf carts will be circling campus parking lots. There may be a short wait, depending
upon the number of people requesting this service.
Reserved Seating
Seating for guests who use wheelchairs will be located in designated areas in compliance
with fire and safety codes. One person may accompany the person in the wheelchair.
Seating for those who are ambulatory will be located in the closest available area
to seating. It is important to arrive early to guarantee access to these seats.
Seating for persons who are hearing impaired will be located within the first row
of the event and at the closest point to the interpreter.
Graduating seniors who would like to guarantee reserved seating for a disabled guest
must make a reservation through the Accessibility Resource Center at least one week
in advance of graduation. A reservation will guarantee up to two seats in a reserved
seating area, one for the disabled guest and one for a companion. Because the reserved
area is designated for disabled persons and those assisting them, we regret that it
is not possible to seat whole families together in that area.
Every reasonable effort will be made to accommodate a last minute, unanticipated need
for reserved seating, as space is available. In such cases though, it may be possible
to accommodate only the person with the disability. People with a reservation will
be served on a first come first serve basis. Seating cannot be guaranteed unless
it is reserved in advance.
A Sign Language Interpreter, using American Sign Language, will be available for graduation.
Deaf guests who need priority seating must make prior arrangements with the Accessibility
Resource Center for reserved seating.
For those who are hearing impaired, an Assistive Listening Device has been installed.
Those who will need a receiver should contact the Accessibility Resource Center to
reserve one.
Large print and Braille copies of commencement programs can be made as long as requests
are received no later than one week before graduation in order to assure the best
possible arrangements. The University will continue to make a good-faith effort to
arrange accommodations for any requests made up until the day of the event.
Although the University cannot guarantee a chemical-free environment, some guests
may be subject to chemical sensitivity. In consideration of others, please consider
not wearing strongly scented products.
For More Information or Requests for Accommodations Contact:
Accessibility Resource Center at The University of North Carolina at Pembroke PO Box 1510 Pembroke, NC 28372-1510 Phone: 910.521.6695
In accordance with the mandates of Section 504 of the Rehabilitation Act of 1973 (Section
504) and the Americans with Disabilities Act of 1990 and its Amendments Act of 2008
(ADA and ADAAA), the University of North Carolina at Pembroke (UNCP) will ensure equal
access to university facilities, policies, and programs so that no person with a disability
will be excluded from, denied the benefits of, nor be subjected to discrimination.
The ADA Coordinator, in conjunction with the Accessibility Resource Center, strives
to create an accessible, inclusive, and welcoming environment for all students, employees,
and guests of the university.
To report an ADA access issue, please send an email toarc@uncp.eduwith the title "ADA Access Issue".
If you are a UNCP employeeimpacted by a medical condition or disability, please contact the Director of Employee
Relations & Workforce Development, Dr.
Nicolette S. Campos atnicolette.campos@uncp.edu. Dr. Campos will determine appropriate accommodations to assist in meeting the requirements
of employees’ positions.
The UNCP Student ADA Grievance Policy is for students who believe they have been subjected to discrimination on the basis
of their disability, such as being denied access to a university program, being denied a
reasonable accommodation, or being subjected to harassment based upon their disability.
The ADA Coordinator will assist students in navigating the policy and process.
University Policies
If you would like to learn more about the policies that help guide our campus operations
and community expectations, we invite you to visit the University Policies page below.
This resource provides detailed information on a wide range of official university
regulations, procedures and standards.